StiffMittens wrote:Well, things are rough all over. Dealing with the public is never an easy task. I think the best thing to do is to try and place yourself on the firmest ground possible. That way you can spell things out clearly and minimize the possibility of legitimate complaint. There may be legitimate complaints regardless of how firm your footing is, and you just have to address them in good faith and not get defensive about your decisions ("we'll take it under advisement" is a phrase that could come in handy). If someone persists in complaining without valid cause, then a certain amount of patience helps to smooth things over (you catch more flies with honey than you do with shit). Obviously the level of patience for pushback is limited but sometimes you just have to let people blow off steam. So maybe a good approach is to state the case plainly once and then withdraw to a safe distance and let everyone else speak their peace and watch and wait. Probably there will be a brief uproar and then it will settle down. And if it gets out of hand, then obviously the mods have to step back in, but I'm guessing that most of the time the steam will evaporate fairly soon.
well put, and i agree

StiffMittens wrote:Since the guidelines were inadequate to clearly and explicitly address this specific issue, then I would not have banned DM for his post, had I been making that decision. I would have accepted that DM skirted around the letter of the rules and immediately locked the thread and edited the phone number out (remember DM removed the number 20 hours after it had been posted). I would also have left a message in that thread saying that the guidelines were being updated and that posting this sort of information would be explicitly forbidden forum-wide when the new guidelines were posted. Instead DM was avowedly banned for "pushing the limits of our forum guidelines" in a message that was clearly angry in tone. That's pretty unprofessional.
The reason i would agree with mods on this one is beacuse of who the offender is... no offence to DM, he has had some pretty entertaining posts, but he also has a track record of pushing the limits and many bans... It would have been smarter to stay away from anything even remotely possible against the rules for a while until his name goes away from the mind of mods. If it was any random person like you or I im sure it would have been just a quick warning as you suggested, but repeat offenders are never taken as lightly, honest mistake or not.
StiffMittens wrote:Nikolai suggests that one should "...consider playing by the spirit of the rules, rather than playing to the closest-to-not-the-rules interpretation of the rules you can swing...", and there is something to that notion. However, as long as there are rules governing the behavior of willful human beings, there will be tests of those rules. And what doesn't kill you makes you stronger. Think of it as open source forum guidelines development.
This is very true, you will ALWAYS have those wanting to push the limits for no reason other then to do so, its annoying to me personally, but a fact of life, unfortunately...
StiffMittens wrote:As to Timmy's sexual, political, and work-related affiliations, I have no comment.
