MEMBERSHIP FRAUD ???

Does anybody know how to contact conquer club other than support tickets?
I paid for premium membership via my credit card on the 7th March 07. The statement confirms money taken on 9th March 07. The FAQ says four days to get membership. Now 3 weeks later i still dont have my membership ??? I have raised a support ticket on 18th March but it has not been answered. I added to it and again no answer!!
Has anyone else had these problems? I do not wish to report the site for fraudulent gains, but how long am i supposed to wait for the goods i paid for? As I cannot get hold of any one to sort this out for me. Please help!
I paid for premium membership via my credit card on the 7th March 07. The statement confirms money taken on 9th March 07. The FAQ says four days to get membership. Now 3 weeks later i still dont have my membership ??? I have raised a support ticket on 18th March but it has not been answered. I added to it and again no answer!!
Has anyone else had these problems? I do not wish to report the site for fraudulent gains, but how long am i supposed to wait for the goods i paid for? As I cannot get hold of any one to sort this out for me. Please help!