Feedback Complaint

I was playing a game last night (2144213) in which the player had me easily defeated, but refused to finish the game. He kept on building his armies and I finally told him I was going to deadbeat out of the game if he didn't finish it. He refused to finish, so I deadbeated. Then he leaves me a negative for deadbeating. I filled out an eticket, and this is the response I get:
So tell me, if a low-life decides to take turn after turn without finishing the game off, I am supposed to stay up all night dropping 3 sets onto the map so that I don't deadbeat the game? Is that what you want me to do? Or is there something more political behind the decision to not delete this feedback? I dunno maybe someone can help me to understand, because this is now the SECOND time that it has happened.
You were kicked out of the game for missing too many turns. The
feedback is not a neutral. The feedback's message is about you deadbeating.
I'm sorry but it shall stand.
So tell me, if a low-life decides to take turn after turn without finishing the game off, I am supposed to stay up all night dropping 3 sets onto the map so that I don't deadbeat the game? Is that what you want me to do? Or is there something more political behind the decision to not delete this feedback? I dunno maybe someone can help me to understand, because this is now the SECOND time that it has happened.