stahrgazer wrote:Dukasaur wrote:Yeah, that's the bottom line. Regardless of the phone situation in general, when you have a land line, and someone asks you to use it to call a toll-free number, it's pure blatant offense to refuse.
Are you positive you were nice about asking, or did you demand the use of THEIR phone like this sounds?
I wasn't exceptionally nice, but I wasn't particularly un-nice, either. Normally, I get top marks for diplomacy. Companies generally love me because I can keep my cool and a smile under fire. This isn't idle braggartry; I know it for a fact because I know dispatchers have specifically sent me into hostile situations where a previous driver pissed someone off, and asked me to use my diplomatic skills to smooth things over.
In this case, I had three things working against me. The fact that there was only eight minutes left meant I was hasty and probably impatient. It also meant that I didn't take the time to change before going to the office. Under normal circumstances I would at least strip off my shirt and pull on a clean shirt before heading to the office. Third, as I explained in my response to BBS, I was thrown off my game because I was so flabbergasted by their initial salvo. It was quite honestly not among the possibilities that I had considered, and there's nothing that will quite break one's stride as much as getting hit with something totally unexpected from left field like that.
But if you refer back to the initial story, I shouldn't have been in the front office with eight minutes to spare to begin with. I understand that companies don't want sweaty men from the back of the warehouse wandering into their manicured-receptionist zone. The receiver shouldn't have lied to me to begin with about there not being a phone in the warehouse, and when I asked him we were still in the middle of unloading, and there was an hour or more to spare, and not eight minutes. His is the greater offense.
Shape wrote:Wait, so what exactly was the consequence of not calling on time? I don't quite understand

I wasn't able to tell the office to tell them that I'm empty and to get my next load. If I had, I could have driven to the next customer during the night and been there when they opened Thursday morning. Instead I had to wait until Thursday morning to call the office and get my next load, so I didn't arrive there until about 11:00 am on Thursday. On the road, when you lose time like that, you never get it back. I just got home now, just before midnight. If I hadn't lost those hours on Thursday morning, I would have been home today by suppertime.
Anyway, I don't want to make it sound like I'm still bitching about this. I'm only still talking about it because people are asking questions and I feel obligated to answer. In my mind, it's ancient history.