Did the site just crash?

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Romney Ram
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Joined: Tue Sep 21, 2010 9:06 pm

Did the site just crash?

Post by Romney Ram »

I was part way through a turn, and when I refreashed the screen, I got some message about the continuim transmitter failing.

Was it just me, or is there somewhere we can see records of the site going down? It's not a huge deal, (at worst it will cost me an internet game) but I'd like to know whats happening when these things happen.
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TheForgivenOne
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Re: Did the site just crash?

Post by TheForgivenOne »

Romney Ram wrote:I was part way through a turn, and when I refreashed the screen, I got some message about the continuim transmitter failing.

Was it just me, or is there somewhere we can see records of the site going down? It's not a huge deal, (at worst it will cost me an internet game) but I'd like to know whats happening when these things happen.


Yes, from my knowledge, the server had a bit of a hiccup
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Vitamin Water
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Re: Did the site just crash?

Post by Vitamin Water »

So what happens to those of us who were on the verge of winning a speed game, but ultimately lost due to this website issue?
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AndyDufresne
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Re: Did the site just crash?

Post by AndyDufresne »

Vitamin Water wrote:So what happens to those of us who were on the verge of winning a speed game, but ultimately lost due to this website issue?


Ahoy Vitamin Water,

For unexpected issues, unfortunately there may not be much we can do. You can fill out an e-ticket to the Technical Dept. and see if anything can be done:
http://www.conquerclub.com/eticket/index.php#openticket

Our webmaster is taking a look at what happened and shoring up some of our back-end performance configurations.


--Andy
Vitamin Water
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Re: Did the site just crash?

Post by Vitamin Water »

Thanks. I'm not worried about going back and redoing it at this point. Hopefully I can just ask if I can have the game not count on my score.
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